Fault Report/Return Process
If you have a product that requires repair or replacement, please follow this simple process below to ensure that your issue is addressed effectively.
Please Note: All returns must follow this procedure. Failing to do so could result in the product being refused.
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Return / Fault Report form is completed and submitted by customer |
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Form is viewed and assessed by Hawker Siddeley Switchgear Customer Support Team |
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Action is taken - Product Return / Replacement, Engineer Visit etc.
Customer is contacted and informed of Action |
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Hawker Siddeley Switchgear will ensure issue is resolved |